Frequently Asked Questions
Everything you need to know about our natural beauty products and services.
Are your products 100% vegan and cruelty-free?
Yes, all our products are certified vegan and cruelty-free. We never test on animals and ensure all ingredients are plant-based and ethically sourced.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your bottles recyclable?
Sustainability is at our core. All of our bottles are made from 100% recycled plastic and are fully recyclable after use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure shopping experience.
Do you use synthetic fragrances or parabens?
No. Our formulas are free from parabens, SLS, and synthetic fragrances. We use 100% natural origin aromas and essential oils to scent our products.